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qualitycontrol-291
SIX SIGMA — The text describes the Six Sigma application in terms of LABORATORY ERROR ASSESSMENT. What is the primary approach described for ASSESSING PROCESS PERFORMANCE in laboratory sigma metrics?
A. Count laboratory errors monthly and report to management
B. THE PRIMARY APPROACH IS TO MEASURE OUTCOMES BY INSPECTION — counting errors expressed as defects or errors per million (DPM); these are then CONVERTED TO A SIGMA METRIC using a standard table
C. Sigma assessment only applies to chemistry tests
D. Process performance is only assessed through external quality assessment
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