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qualitycontrol-303
LABORATORY ERRORS — The text states a classic principle about PROBLEMS arising in quality management. What does the text state about where problems PRIMARILY ARISE from?
A. Problems primarily arise from inadequate equipment and outdated technology
B. PROBLEMS ARISE PRIMARILY FROM IMPERFECT PROCESSES AND NOT FROM IMPERFECT PEOPLE; quality improvement occurs when problems are ELIMINATED PERMANENTLY
C. Problems primarily arise from insufficient staff training
D. Problems arise primarily from inadequate management budget allocation
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