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ROOT CAUSE ANALYSIS (RCA) — The ISHIKAWA DIAGRAM (Fish Bone Diagram) uses FOUR M CATEGORIES as starting points. What are the four M categories?
A. Money, Market, Mission, Management
B. MATERIALS, MACHINES (Equipment), MANPOWER, AND METHODS — the Four M categories used as starting points for the Fishbone/Ishikawa cause-and-effect diagram
C. Monitoring, Measurement, Mistakes, and Motivation
D. Manufacturing, Medicine, Microbiology, and Methods
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