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Question 154 / 323
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qualitycontrol-154
ROOT CAUSE ANALYSIS — The text explains how to perform RCA using the 'ASK WHY 5 TIMES' method. Using the text's example of a broken beaker and injured technician, what was the FINAL ROOT CAUSE identified at Question 5?
A. The technician did not wear gloves
B. The beaker containing NaOH broke due to reaction heat
C. THE SUPERVISOR WAS BUSY PERFORMING OTHER TASKS because the SUBSTITUTE PERSON who should have done those tasks WAS ABSENT on that day
D. The laboratory did not have adequate safety equipment
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